privacy policy
Artemis Early Learning
Artemis Early Learning (“we”, “our”, “us”) understands your disclosure of personal information is a serious matter, and the protection and appropriate use of your personal information is important to us. This Privacy Policy explains how we collect, use and handle any personal information we collect from you when you engage with us. In this Privacy Policy, the term “personal information” has the same meaning as in the Privacy Act 1988 (Cth) and includes information that can be used to personally identify you.
Collection of Personal Information by Us
Personal information about visitors to www.artemis.act.edu is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. This policy aims to protect your personal information from being dealt with in any way that is inconsistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (“Privacy Legislation”).
Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose unless otherwise disclosed.
In addition, we may collect personal and sensitive information (including health information, birth certificates, immunisation records, allergies, cultural background, custody details, etc.) through enrolment forms, correspondence, and through your interactions with us and our systems.
We may also collect and store personal information from job applicants for the purposes of recruitment, such as resumes, employment history, references, qualifications, criminal record checks, and health disclosures.
Collection of Computer Data
When you visit www.artemis.act.edu.au our servers automatically record information your browser sends. This may include:
Your computer's IP address
Browser type
The website you were visiting before arriving at ours
The pages you visit within our site
Time spent on those pages
Items or information searched
Access times and dates
This information is used to analyse trends and improve our services. This data is not linked with personally identifiable information.
Cookies and Analytics
This website uses Google Analytics and similar tools to better understand user behaviour and improve site performance. Cookies (small text files) are used to help us track usage patterns and enhance your online experience. You may choose to disable cookies via your browser settings, but doing so may limit the functionality of the site.
Artemis Early Learning may also use re-targeting services (e.g., Google Ads, Facebook Ads) to present users with relevant advertising based on previous interactions. No personally identifiable information is collected or shared for this purpose.
Use and Disclosure of Personal Information by Us
We use your personal information for the primary purposes of:
Providing education and care to your child
Responding to your enquiries
Processing payments
Internal planning, staff training, and quality assurance
Meeting regulatory and legal obligations
We may disclose your information to third parties such as government agencies (e.g. Centrelink, ACT Government), IT support providers, auditors, legal advisors, and health professionals when necessary. These disclosures will always align with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (“Privacy Legislation”) and only when required for the purpose collected or as permitted by law.
Employment Applications
For applicants seeking employment, we collect personal information relevant to assessing your suitability, including qualifications, employment history, and references. With consent, we may also collect sensitive data like health information or criminal record checks.
This information may be disclosed to referees, background check providers, or government agencies. If we use a recruitment agency or third-party platform, we take reasonable steps to ensure they handle your data in accordance with the Privacy Legislation.
Remaining Anonymous or Using a Pseudonym
Where practicable, individuals may interact with us anonymously or using a pseudonym. However, in many cases, it may not be possible to deliver services (such as enrolment or support) without identifying you.
Storage and Security of Personal Information
Personal information is stored in both paper and electronic formats. Electronic data is stored securely on password-protected systems, with access restricted to authorised personnel.
We take reasonable steps to protect personal data from misuse, interference, loss, and unauthorised access. If personal information is no longer required, and we are not legally required to retain it, we will destroy or de-identify it.
In the unlikely event of a data breach, we will follow the mandatory notification procedures under the Notifiable Data Breaches scheme and advise affected individuals accordingly.
Website Usage and Third-Party Services
While using our website, you may encounter links to third-party sites. Artemis Early Learning is not responsible for the privacy practices of these external websites. Please review their privacy policies before sharing any personal information.
Disclosure of Personal Information Overseas
While Artemis Early Learning does not routinely transfer personal information overseas, in rare instances data may be stored or processed via third-party platforms hosted outside of Australia (e.g., secure cloud services). In such cases, we ensure these providers meet Australian privacy compliance standards under the Privacy Legislation.
Direct Marketing
We may use your personal information to inform you about updates, newsletters, events, or new services. All such communications will provide an option to unsubscribe. You may also opt out at any time by contacting:
Email: director-fyshwick@artemis.act.edu.au
Accessing or Correcting Your Personal Information
You may request access to the personal information we hold about you or your child. To do so, contact us via email. We aim to respond within a reasonable time. If any of the information we hold is inaccurate or out of date, please let us know, and we will take reasonable steps to correct it in accordance with the Privacy Legislation.
Complaints and Enquiries
If you have a concern or complaint about the way we have handled your personal information, please contact:
Email: director-fyshwick@artemis.act.edu.au
We will take your complaint seriously and respond within a reasonable time frame. If you are not satisfied with our response, you may escalate the issue to the Office of the Australian Information Commissioner (OAIC):
Website: www.oaic.gov.au
Phone: 1300 363 992
Feedback and Policy Updates
We welcome feedback regarding this Privacy Policy. Comments or requests for a printed copy can be sent to:
Email: director-fyshwick@artemis.act.edu.au
This Privacy Policy may be updated from time to time. The latest version will always be available on our website.